Mutual Aid Agreement

July 22, 2022 at 5:00 PM

Online Survey URL:

Good morning/afternoon,

WaterISAC is asking utilities to respond to its survey asking about physical and cyber incidents and suspicious activities they've experienced in the past quarter, from April 1 to June 30, 2022. WaterISAC will share with any utilities that complete the survey its next Quarterly Water Sector Incident Summary report. Even if you have no incidents to report, WaterISAC is asking utilities to complete the survey anyways, simply indicating you experienced no incidents (you will still receive a copy of the report). The survey is designed to take just a few minutes. The response deadline is Friday, July 22.

Link to Survey:

Providing this information helps keep the sector and its partners apprised of the threats facing water and wastewater utilities, helping to inform the prioritization of preparedness measures that can prove critical to prevention, mitigation, and response efforts. Still, WaterISAC understands incidents and suspicious activities constitute sensitive information. Only WaterISAC staff see the full responses and, for the report and any other products it develops, it maintains the confidentiality of utilities to include by omitting their names, locations, and other details that could be used to identify them. The report will be marked TLP:AMBER, which recipients may only share with members of their own organization and with clients and customers who need to know the information to protect themselves or prevent further harm.

WaterISAC has included further details about how it maintains respondents’ confidentiality and protects the information on the first page of the survey. It also welcomes any questions you might have, which can be submitted by emailing or calling 866-H2O-ISAC.
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