Mutual Aid Agreement
April 14, 2023

WaterISAC is asking utilities to respond to its survey asking about physical and cyber incidents and suspicious activities they've experienced in the past quarter, from January 1 to March 31, 2023. WaterISAC will share with any utilities that complete the survey its next Quarterly Water Sector Incident Summary report. Even if you have no incident to report, WaterISAC is asking utilities to complete the survey anyway, simply indicating you experienced no incidents (you will still receive a copy of the report). The survey is designed to take just a few minutes. The response deadline is Friday, April 14, 2023.

Please visit the News page at for a PDF that shows the questions in the survey which can be consulted to help prepare data for submission. Please use the PDF for informational purposes only, providing actual submissions via the online survey.

Providing this information helps keep the sector and its partners apprised of the threats facing water and wastewater utilities, helping to inform the prioritization of preparedness measures that can prove critical to prevention, mitigation and response efforts. Still, WaterISAC understand incidents and suspicious activities constitute sensitive information. Only WaterISAC staff see the full responses and, for the report and any other products it develops, it maintains the confidentiality of utilities by omitting their names, locations and other details that could be used to identify them. The report will be marked TLP:AMBER, which recipients may only share with members of their own organization and with clients and customers who need to know the information to protect themselves or prevent further harm.

WaterISAC has included further details about how it maintains respondents' confidentiality and protects the information on the first page of the survey. It also welcomes any questions you might have which can be submitted by emailing or calling 866-H2O-ISAC.

Please use this URL to access the survey:

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